We only offer shipping in the United States at this time, but stay tuned for updates as we expand!
You can reach out to us at firstname.lastname@example.org to request an address change, and we will do our best to catch the order before it ships! However, depending on the status of your order, we can not guarantee that we will be able to change the address.
Please allow up to 5 business days for us to process your order!
We offer standard shipping (3-4 business days)!
RETURNS & EXCHANGES
We have a 100 day, 100% guarantee. If you don’t absolutely love your Brandefy Skin products, email us at email@example.com within 100 days of purchase to request a refund. We are happy to refund the full price of the product purchased, but please note that shipping fees are non-refundable.
Reach out to us at firstname.lastname@example.org, and we will be happy to send a replacement! Requests for replacement products must be submitted within 48 hours of receiving the order, and we ask that you include a photo of the damaged product.
Refunds will be processed within 1-3 days of receiving your return. Depending on your bank’s policy, it may take several days for your refund to reflect on your account.
Brandefy Skin is a skincare brand that was made by and for the Brandefy community. We’ve done countless hours of research and listened to our skincare-loving community to create products that uniquely meet your needs! Brandefy Skin brings you high-quality products with powerful ingredients, formulated to be cruelty-free.
The world of skincare can be confusing, but our team of experts is here to help! Email us at email@example.com with any questions about our products.
Never! We’re a team full of animal lovers, and pride ourselves on being 100% cruelty-free. We are certified cruelty-free by Cruelty-Free Kitty and PETA!
Our Retinol + Niacinamide Eye Serum, AHA + BHA Resurfacing Mask, and Tinted SPF 46 are not recommended for those who are pregnant and/or breastfeeding. We always suggest consulting with your doctor before adding new products into your routine while pregnant or breastfeeding!
You can purchase directly through our website, the Brandefy App, or Amazon! B-Glowing is the only authorized retailer of Brandefy Skin on Amazon.
Once your order ships, you will receive an email with tracking information within 24 hours. If you do not recieve a shipping confirmation, send us an email at firstname.lastname@example.org and we'll be happy to help!
We currently accept American Express, Discover, Visa, and MasterCard.
Email us at email@example.com for questions on cancelling or changing an order. Depending on the status of your order, we can’t guarantee any changes can be made, but we will do our best to assist you!
Any questions, comments or concerns can be directed to firstname.lastname@example.org! Please allow up to 24 hours for a response from our team.
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